Product Satisfaction example

This is an example Product Satisfaction survey. This survey includes questions like:

We hope this will help you create your own Product Satisfaction survey. We have not tested the validitiy or reliability of this survey. However, you may use this as a starting point to help your own survey instrument. Feel free to change and edit any of our survey templates to help you get started.

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1) How long have you used this product?
  • Less than one month
  • One to six months
  • Six months to one year
  • One to two years
  • More than two years
2) How did you learn about this product?
3) Where do you usually purchase this product?
4) How often do you use this product?
5) Overall, how satisfied are you with this product?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
6) Please rate your overall opinion about the quality of this product.
  • Very low quality
  • Low quality
  • Average
  • High quality
7) Compared to other products of this type, the quality of this product is:
  • Much worse
  • Worse
  • About the same
  • Better
  • Much better
8) The value of this product is:
  • Very poor
  • Poor
  • Good
  • Excellent
9) Would you recommend this product to others?
  • Yes
  • No
10) Please rank what you look for in order of importance when selecting products of this kind.
  1 2 3 4 5
Quality
Cost
Quantity
Brand name
Familiarity
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